Legal

Privacy Policy

How we handle your personal information.

Last updated: 22 September 2026

This policy explains what happens to the personal information you share with Nest Living Care Home through this website, and the choices you have.

Information we collect

When you submit an enquiry through our booking form, we collect the details you provide: your full name, phone number, email address, enquiry type, and the message you write.

Our website also stores a small preference in your browser (local storage) to remember your chosen language. This preference stays on your device and is not sent to us.

How we use your information

We use your information only to respond to your enquiry — for example, to answer questions, share room availability, prepare a quote, or arrange a visit.

We do not sell, rent, or trade your personal information to anyone.

How your information is shared

Form submissions are processed by Formspree, our form-handling provider, which acts on our behalf to deliver your message to us. Maps on this site are provided by Google, and loading them may allow Google to collect technical data such as your IP address under Google’s own privacy policy.

We share information with third parties only where necessary to operate this website and respond to you, or where required by law.

Data retention

We keep enquiry details only as long as needed to respond to you and maintain a record of our conversation, after which they are deleted or anonymised.

Your rights

You may ask us to access, correct, or delete the personal information we hold about you at any time. Simply email or call us using the details below.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page always reflects the latest version.

Contact us

If you have any questions about this policy or how we handle your information, reach us at nestseniorliving@gmail.com or call +977 9705551999.